Ordering and shipping informations

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Handling and Shipping

We ship the best way available, usually GLS. Grapevines travel well, even in cold weather. Shipping and handling fees are not included in prices.
WE DO NOT SHIP OUTSIDE THE EU.

Timing When You Receive Your Order

Our grapevines are sent out from mid-November to April. We understand that some customers may need to receive grapevines at a certain time. We can never guarantee that you will receive your order on an exact date but we can make sure you receive your grapevines within a specific week. You can store grapevines several weeks in a cooler at 2-4°С until planting time.

Changes to shipping dates

Any changes to shipping dates must be made at least one week prior to your requested shipping week. Once shipping season starts, it is difficult to make changes on short notice due to the volume of orders that we handle. We ask you to give us as much advance notice if you are not able to receive your order on the originally requested delivery time frame.

Track & Trace

All GLS packages are fully tracked from the time they leave our hands until the time they are delivered. All orders which provided a valid e-mail address will receive a shipping confirmation which contains the tracking number for your shipment. The packages can be tracked online from the time they are sent until the time they arrive at your home address.